樱花视频

樱花视频 Logo Png

Important Changes to Counselling Services at 樱花视频

As of June 2025, 樱花视频 Therapy will be bringing its counselling service to a close. All counselling sessions delivered via the 樱花视频 platform will wind down, with platform access for private patients remaining open until 11th July to support any final arrangements.

 

We know how important continuity of care is 鈥� particularly for young people receiving mental health support 鈥� and we鈥檙e working closely with our counsellors to ensure a smooth and thoughtful transition for every family.

 

鈥�

 

What does this mean for your child?

If your child is currently receiving counselling through 樱花视频, their counsellor has been given the opportunity to continue working with families outside of the 樱花视频 platform. This may happen in one of two ways:

  • Through a new service called

  • Or via their own independent private practice

If your child鈥檚 counsellor continues with you, any future sessions will be arranged and booked directly with them, outside of the 樱花视频 platform.

Your counsellor will be in touch with you directly to discuss next steps.

SUPPORTING YOU BEYOND MABLE

About Bywater Therapy

is a new service created to continue supporting young people who have been receiving care through 樱花视频. It is led by Dr Alexandra Barnett, a Chartered Counselling Psychologist registered with both the HCPC and BPS.

With over 20 years of experience working with children and adolescents, Dr Barnett is passionate about delivering consistent, compassionate, and high-quality psychological support.

Many of 樱花视频鈥檚 counsellors may continue their work under Bywater Therapy, helping to maintain existing therapeutic relationships where possible.

FAQs

What happens to payments and my child's data?

After your child鈥檚 final session on the 樱花视频 platform, all payment details will be securely deleted from our system.

Any future payments will be managed directly by your child鈥檚 counsellor or .

You鈥檒l receive instructions from your counsellor if payment details need to be re-entered elsewhere.


 

Will my child continue with the same counsellor?

Where possible, yes. Many counsellors are continuing their work privately or through . Your counsellor will confirm whether they鈥檙e able to continue working with your child.

What happens to resources used in sessions?

Real-time use of 樱花视频鈥檚 interactive tools and platform will stop, but your child will still receive PDF copies of any relevant session resources, where appropriate.

Can I still use 樱花视频 for speech and language therapy?

Yes! Our Speech and Language Therapy service is continuing and is unaffected by this change. If you鈥檙e interested in exploring this support for your child, please contact our team or visit mabletherapy.com.

Will sessions still feel the same if they鈥檙e not on the 樱花视频 platform?

While the sessions will take place on a different online platform (like Microsoft Teams), the quality of care, professionalism, and therapeutic relationship will remain the same. Your child will continue seeing their counsellor in a secure, familiar format 鈥� just outside of 樱花视频.

How will we book appointments after 樱花视频?

All bookings and communication will now be handled directly by your child鈥檚 counsellor or through if you choose to book with them. They will let you know how to arrange appointments 鈥� either by email, a booking link, or another secure system.

Back to top

Need to talk to us?

We're here to support.